Frequently asked questions

  • Products are shipped via UPS Next Day Air and are automatically calculated by weight.

    The Shipping/Handling charge includes: Reusable Styrofoam cooler & gel packs
  • Shipping Occurs Monday thru Thursday
  • Same Day Shipping Cut-Off 12:00 Noon E.S.T.

We can ship to the continental United States (Excluding Alaska)

We do not deliver to P.O. Boxes.

Please note: If your shipping address is different from your billing address, we will call to confirm your order before shipping. If we cannot reach you, we will not ship your order, so please use a phone number we can reach. We ship UPS next day air so please check the weather in your area. If there are blizzards, storms, floods, tornados, etc., in your delivery area, or between your delivery area and, or near the following hubs; Louisville KY Dallas TX, Philadelphia PA, Rockford IL OR Columbia SC, Your package will not be delivered on time. Please understand If you have us ship despite the poor weather then if the package becomes, lost or damaged then we will not be able to reimburse you for your order.